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Boost your Service Business exponentially


  • Hiring & Retention of Manpower
  • Meeting Customer Expectations
  • Lack of Standardisation
  • Manpower Skill Enhancement
  • Keeping your sales channel activated
  • Designing a favourable offering for the customer
  • Struggling to correctly price your service
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Do You Want To

Create a WOW Service Experience
Strong, Motivated & Customer Centric Team
Balance between Cost & Quality

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What Will You Learn

Ways to Increase Revenue

Market Research to Identify Customer Needs

Manage Multiple clients

Employee Productivity Metrics to Boost Performance

B2B Sales Through Relationship Building

Online Reputation Management

Generating leads through Social Media

Running a call Centre Profitably

Invest in Right Technology

Fund Raising

What will you GET


  • Courses


  • Video library


  • Reading Material & Assessments


  • Hours of Content

    Access To

  • Bada Business Community

List Of 30 Courses

Enterprise Resource Planning (ERP)

Course Topics

  • chap1
  • क्या कम पैसों के कारण आप अपना धंधा expand नहीं कर पा रहे हैं?
  • करें अपने धंधे में सही फैसले और बढ़ाएं Profit !
  • क्या आप अपने Dealersऔर Franchise को मैनेज नहीं कर पा रहे हैं?
  • जानिए कैसे आप अपने धंधे का फंसा हुआ पैसा निकाल सकते हैं?
  • क्या Fixed खर्चे हैं Profit के दुश्मन?
  • क्या E-commerce ने किया धंधे को चौपट?
  • कैसे बढ़ेगी Employees की Productivity?
  • क्या ERP बढ़ाएगा Employee Satisfaction?
  • ज़ानिए कैसे लाएं कम Cost में ज्यादा Customers?
Finance For Non Finance

Course Topics

  • धंधे में Finance की सूझबूझ- Introduction
  • क्या मेरा धंधा सही दिशा में जा रहा है ?
  • खर्चे बढ़ रहे हैं या कमाई ? Part-1
  • खर्चे बढ़ रहे हैं या कमाई ? Part- 2
  • मेरा बिज़नेस प्लस में चल रहा है या माइनस में?
  • कैसे करें पगार का जुगाड़?
  • क्या हैं Fixed Assets के फायदे?
  • बिज़नेस में Current Assets का क्या है असर?
  • धंधे में हमेशा Cash कैसे बना रहेगा? Part-1
  • धंधे में हमेशा Cash कैसे बना रहेगा? Part -2
Fund Raising

Course Topics

  • Introduction
  • Fundraising for Startups
  • Fundraising Goals
  • Budget Sheet
  • Fundraising Stages
  • Investment Types
  • Sources of Funding-Part 1
  • Sources of Funding-Part 2
  • Sources of Funding-Part 3
  • Fundraising - 10 Steps
Human Resources (HR)

Course Topics

  • Introduction
  • Manpower Planning
  • Organisational Structure
  • 7 Steps of Recruitment
  • 90 Day Onboarding Plan
  • Payroll Process
  • Employee Exit
  • Employee Engagement
  • Succession Planning
  • Technology for HR Management
Customer Relationship Management (CRM)

Course Topics

  • Introduction
  • Digital Transformation
  • CRM Software - Part 1
  • CRM Software - Part 2
  • CRM V/s ERP - Part 1
  • CRM V/s ERP - Part 2
  • Funnels & Triggers - Part 1
  • Funnels & Triggers - Part 2
  • CRM Implementation - Checklist
  • Customer Segmentation - Part 1
Customer Service

Course Topics

  • Secret to Customer Delight
  • How to Become a Customer-Centric Company?
  • Acquisition VS Retention VS Churn
  • Role of Effective Listening
  • Empathy in Customer Service
  • Handling Difficult Customers Situations
  • Need for Omni-Channel Service
  • How to Scale Your Customer Service?
  • Building Rapport with Customers
  • Customer Service Centre
How to Scale a Startup?

Course Topics

  • Introduction
  • Do Things that Don't Scale
  • Scaling Techniques
  • Case Study - Rocket Internet
  • Maximise Scale
  • Project Management - Part 1
  • Start-up V/s Scale-up
  • Project Management - Part 2
  • How to Scale Restaurant Business?
  • Case Study - Nalli Sarees
Business Automation

Course Topics

  • Introduction
  • 5 Steps for Exponential Business Growth
  • How to Automate Your Business?
  • Organising Yourself
  • How to Use Google Calendar?
  • Meeting Rhythms
  • Organise Yourself Using Google Keep
  • Tools to Make Work Easy
  • How to use Google Assistant?
  • How to Organise Data?
Time Management

Course Topics

  • Introduction to Time Management
  • Importance of Time Management
  • Avoiding Time Wasters
  • ABC of Delegation
  • Prioritisation using Eisenhower Matrix
  • How to Maintain an Activity Log?
  • How to Use 1+1+1 System for Saving Time?
  • 1-3-5 Rule for Time Management
  • Pareto Principle for Time Management
  • Parkinson's Law
Digital Marketing - Part 1

Course Topics

  • Introduction to Digital Marketing
  • How to Achieve Business Goals via Digital Marketing?
  • Digital Marketing Vs Traditional Marketing - Part 1
  • Digital Marketing Vs Traditional Marketing - Part 2
  • Inbound Marketing Strategies – Part 1
  • Inbound Marketing Strategies – Part 2
  • Inbound Marketing Strategies – Part 3
  • Technique of Storytelling to reach your Audience
  • How to Create a Blog?
  • How to Create Graphics Using
Online Reputation Management (ORM)

Course Topics

  • Introduction to ORM
  • How to Build 5-Star Online Reputation?
  • Online Reputation Monitoring
  • Search Engine Result Page (SERP) and its Importance
  • How can ORM Drive Revenue?
  • ORM for Promotion and Branding
  • Why Businesses Fail in ORM?
  • Online Community Partnerships
  • How to Push Down Negative Reviews?
  • Aggressive SEO in Pushdown Approach
Cyber Security

Course Topics

  • Need for Cyber Security
  • Introduction
  • Types of Cyber Attacks
  • Steps to Be Cyber Secure
  • How to Protect Your Identity?
  • Two-Step Verification in Gmail
  • How to Protect Yourself from Phishing?
  • Protection Against Identity Theft - Steps
  • How to Protect Devices?
  • How to Protect Data?
Gmail Basics

Course Topics

  • Introduction to Gmail Basics
  • How a Create a Gmail Account?
  • E-mail Formatting Techniques
  • Gmail Advanced Search Parameters
  • How to Follow-up E-mails?
  • Gmail Shortcuts and Templates
  • Automatic Translation in Gmail
  • Voice Typing and Mail Tracking in Gmail
  • How to Organise Folders?
  • Creating Priority Inbox in Gmail
Work From Home

Course Topics

  • Introduction To Remote Working
  • Importance of Work from Home
  • 5 Steps for Effective Remote Working
  • How to Recreate Office Culture?
  • Importance of Team Meetings
  • Team Calendar
  • Video Conferencing Tools
  • Allocate Work Using Google Keep
  • Google Workspace - Collaboration Tool
  • How to Establish a Digital Office? - Part 1
Team Management

Course Topics

  • Introduction to Team Management
  • 5 Stages of Team Development
  • Different Types of Teams in a Company
  • Collaboration Amongst Teams
  • Project Management
  • Moving the Bell Curve Towards the Right
  • Measuring the Performance & Potential of Employees
  • Excellence in Execution in Teams
  • Employee Development Programmes
  • DILO and its Implementation
Learning Excel

Course Topics

  • Introduction to Learning Excel
  • Creating & Navigating through a Worksheet
  • How to Format Data in Excel Worksheet?
  • How to Customize and View a Worksheet?
  • How to Insert and Format Data in Excel Worksheet?
  • Configure Worksheets to Save & Print
  • Conditional Formatting & Group Cells & Ranges
  • Creating & Modifying Tables
  • Different Formulas & Functions in Excel
  • AVERAGEIF & COUNTIF Functions in Excel
Designing Creative PowerPoint Presentations

Course Topics

  • Introduction
  • Creating a Presentation & Master Slide
  • Customize Presentation Options- View, Print & Save
  • Configure & Present Slideshows
  • Inserting & Formatting Slides and Shapes
  • How to Record & Upload PPTs on YouTube?
  • Creating Slide Content- Inserting Text, Tables & Charts
  • Insert & Format SmartArt, Images and Videos
  • Applying Transitions & Animations
  • How to Manage, Merge and View Multiple PPTs?
Instagram Marketing

Course Topics

  • Introduction to Instagram Marketing
  • Importance of Instagram Marketing for Brands
  • How to Create and Optimise Instagram Business Profile?
  • Multiple Instagram Accounts - Need & Importance
  • How to Analyse Competition on Instagram?
  • How to Reach the Target Audience?
  • Content Strategy for Instagram Marketing
  • Different Types of Instagram Posts
  • How to Take Good Photos for Instagram?
  • Hacking Instagram Algorithm
Automated Payment Collection System

Course Topics

  • Introduction - Problems in Payment Collection
  • Important Techniques for Payment Collection
  • Need of Automation Payment Collection System
  • Automation in Payment Collection
  • Setting Up Google Sheet
  • Concept of Whatsapp API Gateway
  • Setup and Test API Gateway
  • Payment Reminder Sheet
  • Message Template & Important Settings
  • Sending the Payment Reminders Manually
Google Drive

Course Topics

  • Introduction
  • Basic Settings - Homepage Layout
  • Managing Folders
  • Sharing Folders
  • Sharing Files
  • File Management
  • How to Search Files/Folders in Google Drive?
  • Advanced Features of Google Drive
  • Priority Label
  • Time Based Access in Google Drive
Telesales and Call Centre Operations

Course Topics

  • Introduction
  • Training for Call Centre
  • Delivering a Clear Message in Telesales Call
  • SOP for Call Center
  • Call Center KPIs for Telesales
  • How to Hire for Call Centre?
  • How to Prepare for Telesales Call?
  • Summary
  • Successful Call Closing Techniques
  • Technology for Call Centre - Part 2
Micro Videos Mastery

Course Topics

  • Introduction
  • How to Grow Business Using Videos?
  • Types of Videos and their Usage
  • Video Shoot - Basics and Equipment
  • Finding Hot Topics for Your Video
  • How to Get Good Ranking for Your Videos?
  • How to Monetize Your Videos?
  • Lead Generation Using Micro Videos
  • Book Qualified Appointments Using Micro Videos
  • How to Generate Sales Using Micro Videos?
How to Write Effective Emails?

Course Topics

  • Introduction
  • Basics of Email Writing
  • Grammar, Punctuation and Spell Check
  • Email Writing - Technical Aspects
  • Opening & Closing of an Email
  • Content of an Email
  • Request Emails
  • Follow-Up Emails
  • Complaint Emails
  • Email Communication With Suppliers
Google Sheet Basics

Course Topics

  • Google Sheets - Basic Settings
  • Formulas Under View Settings
  • Data Settings - Pivot Table
  • Collaboration in Sheets - Emails from Inside Sheets
  • GS 7
  • Edit Settings - Paste Special
  • Formulas Under Insert Settings
  • Data Settings - Split Text and Removing Duplicates
  • Collaboration in Sheets - Version History
  • Edit Settings - Find, Replace, Insert & Delete
Designing Effective KRAs and KPIs

Course Topics

  • How to Design KRAs and KPIs?
  • Process Setting of KRA/KPI
  • KRAs and KPIs for Sales
  • KRAs and KPIs for Customer Service
  • KRAs and KPIs for HR
  • Review & Feedback Mechanism
  • Development and Succession Planning
  • KRAs and KPIs for Quality
  • KRAs and KPIs for Finance & Accounting
  • KRAs and KPIs for Procurement
Corporate Etiquette

Course Topics

  • Introduction
  • Greetings and Introduction Etiquette
  • Grooming & Dressing Etiquette
  • Meeting Etiquettes
  • Formal Writing Etiquette
  • Interview Etiquettes
  • How to Behave with a Female Co-worker?
  • Etiquette for a Team Manager
  • Elevator & Phone Etiquette
  • Dining & Cafeteria Etiquettes
Advance Excel

Course Topics

  • How to Use Sparklines?
  • IF Function and its Usage
  • VLOOKUP and HLOOKUP Function
  • Data Validation and Indirect Function
  • Excel - Offset Function
  • Index Match
  • WHAT IF Analysis Function
  • Advance Sorting
  • Advanced Filters
  • Usage of Pivot Table
Google Calendar

Course Topics

  • How to Use Time Zones and Import & Export Feature?
  • Introduction
  • Creating Multiple Calendars Using Single Gmail Account
  • Sending Event Invites through Google Calendar
  • Calendar View Options
  • How to Get Regular Reminders?
  • Google Calendar Interface & Basic Settings
  • Setting Event Reminders
  • How to Plan Your Day Using Google Calendar?
Google Forms

Course Topics

  • Introduction
  • Google Forms - Interface & Basic Settings
  • Variable Answer Type Questions & their Validation
  • Types of Questions - Choice Type and File Upload
  • Types of Questions - Rating and Date/Time
  • How to Add Videos and Images in Google Forms?
  • How to Add Sections and Customise Themes?
  • How to Send Google Forms to Users?
  • How to Analyse Responses in Google Forms?
  • How to Set Up Auto-Responses in Google Forms?
Emotional Intelligence for Entrepreneurs

Course Topics

  • How to Change Your Emotional State?
  • Summary
  • Types of Emotions - Part 2
  • Introduction
  • How Emotions are Generated in the Human Brain
  • How to Manage Emotions in Different Situations?
  • Types of Emotions - Part 1
  • Impact of Emotions on an Individual
  • How Entrepreneurs Can Use Emotions for Business Success?
  • How to Assess Your Emotional Intelligence?
Market Research

Course Topics

  • Research - Process & Planning
  • Market Research to Forecast Sales
  • Research on Promotion of Products
  • Research on Promotion
  • Research in Retail Sector
  • Research in Service Sector
  • Introduction
  • Summary
  • Summary
  • How SMEs can conduct Market Research?
Performance Management

Course Topics

  • Introduction
  • Elements of Performance Management
  • Tools and Techniques of Performance Management
  • Talent Management
  • Employee Engagement through Gamification
  • Designing Career Ladder - Promotions
  • Managing Bottom Performers
  • Mobile Apps For Employee Performance Management
  • Summary
Google Ads - Marketing

Course Topics

  • How to Create a Google Ads Account?
  • Google Ads for Map, Gmail and GMB
  • Google Ads Dashboard - Tools and Settings
  • Google Ad Campaigns - Do's and Dont's
  • How to Create Display Campaigns in Google Ads?
  • How to Create Search Campaign for YouTube?
  • Introduction
  • Google Ads for Business
  • Google Search Ad Campaign - Concept
  • Google Ads - Terms & Abbreviations
LinkedIn Marketing

Course Topics

  • Creating High-Quality Articles for LinkedIn
  • Writing High-Quality Text Posts for LinkedIn
  • How to Increase Engagement by 10x?
  • Tools for Content Scheduling
  • LinkedIn Connections & Search Bar
  • How to Send Connection Requests?
  • How to Increase your Likes/Share/ Views & Comments?
  • Hashtag Strategy in LinkedIn
  • Introduction
  • Strategy to Send Direct Messages
Investor Pitch Deck

Course Topics

  • Product Demo and Traction Slides
  • Explaining Financial Model
  • Competition and USP slides
  • Showcasing Team Strength
  • Pitch Deck - Meaning and Benefits
  • Structure and Formats in a Deck
  • How to Display the Problem & Solution?
  • Showcasing Marketing Plans
  • Valuation and Ask
  • How to Present Your Pitch to Investors?
Sales Growth Maximiser

Course Topics

  • Sales Growth Maximiser
Strategy & Execution Signifier

Course Topics

  • Strategy & Execution Signifier
Retail Management Multiplier

Course Topics

  • Retail Management Multiplier
Leadership Lessons Enhancer

Course Topics

  • Leadership Lessons Enhancer
Low-Cost Marketing Amplifier

Course Topics

  • Low-Cost Marketing Amplifier
Peak Performance & Productivity Magnifier

Course Topics

  • Peak Performance & Productivity Magnifier
How to Start a Startup Booster

Course Topics

  • How to Start a Startup Booster?
Business Operations Accelerator

Course Topics

  • Business Operations Accelerator
UI/UX for Business

Course Topics

  • Designing Illustrations on Adobe XD
  • Goal of UI/UX
  • Principles of UI/UX Design
  • Golden Rules of Design
  • Summary
  • Benefits of Good User Experience
  • Style Guide for Brands
  • How to Measure the Impact of UI/UX Design?
  • UI/UX Design - Software and Tools
  • Designing Wireframes

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Learn From Billionaire Mentors

For The First Time Ever, Top Industry Leaders Teach You from Their Personal Experiences

Dr Vivek Bindra

Founder & CEO
Bada Business

Keki Mistry,

Vice Chairman and CEO

Shashank Srivastava

Executive Director, Marketing & Sales
Maruti Suzuki

Ramesh Agarwal

Packers & Movers

R. Gopalakrishnan

Ex. Director
Tata Sons Ltd.

Arijeet Talapatra


Dhruv Agarwala

Co-Founder & CEO

Hari Om Rai

Lava International Limited

Rajesh Sharma

Capri Global Housing Finance Ltd.

Ashish Chauhan

Bombay Stock Exchange

Balaji Viswanathan

Invento Robotics

PK Gupta


Subject Matter Experts With 15+ Years of Experience

Varuna Raghav

Head of Business Development
MAS Callnet India Pvt. Ltd.

Piyush Nagar

Founder and CEO
Sixth Sense IT Solutions

Hardik Gupta

Co-founder and Head of Marketing

RJ Jassi Dhillon

Radio Show Host

Raj Singh

Microsoft Certified Trainer

Amit Goyal

Senior Faculty

Sujit Bhattacharjee

Research and Development Specialist

Devna Maheshwari

Professor and Promoter

Piyush Bhatia

Founder & CEO
BM Consultants India

Amit Mathur

Ascents Solutions

Parul Tolani

Manager-Learning & Development
Pernod Ricard

Rajneesh Singh

Managing Partner
SimplyHR Solutions LLP

Ankit Jain

WOne Management Systems Pvt. Ltd.

Yogendra Malik

Head Of Training And Development

Urvashi Anand

Grooming, Personality Enhancement & Communication Trainer
Lenskart Academy

Branded Kavita,

Branding Strategist & Consultant

Avijit Arya

Founder and Chief
Internet Moguls

Ajita Saxena


Sidhant Sidana

Sid & Co.

Gaurav Wasan

Food Explorer
India Today

Ishan Manchanda


Akshita Bindra

Togethere Design Agency

Aditi Randev

Niamh Ventures

Hrishikesh Roy

Roy Digital

Vikas Rajput

Entrepreneurship Educator
Delhi NCR Business Schools

‘India has the fastest growing service sector in the world contributing to more than 50 percent to India’s GDP

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